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At Outpost Tech Supply, we provide comprehensive, practical IT solutions designed to keep your business operating without interruption. Whether you require immediate troubleshooting, an infrastructure overhaul, or proactive protection against data loss, our services are structured to deliver 20+ years of enterprise-grade expertise right to your desktop.
At Outpost Tech Supply, we provide comprehensive, practical IT solutions designed to keep your business operating without interruption. Whether you require immediate troubleshooting, an infrastructure overhaul, or proactive protection against data loss, our services are structured to deliver 20+ years of enterprise-grade expertise right to your desktop.
Just Some Capabilities of the Outpost
Just Some Capabilities of the Outpost
Windows & MAC
Windows & MAC
We provide comprehensive endpoint management, troubleshooting, and optimization for both Windows and macOS environments. Whether your team relies on PCs, Macs, or a hybrid setup, we ensure your devices remain fast, secure, and fully connected.
Printers & Copiers
Printers & Copiers
Full-service setup, network integration, and ongoing maintenance for your office printing hardware. We ensure your printers, scanners, and multi-function units stay connected, properly configured, and ready to handle your daily workflow without print queue headaches.
Peripherals & Consumables
Peripherals & Consumables
Comprehensive supply management and hardware accessories for your workstations. From monitors, keyboards, and mice to essential toners and replacement parts, we source and configure the reliable gear your team needs to stay productive.
Geek-Speak Translator
Geek-Speak Translator
Clear communication from an experienced partner. We bridge the gap between complex technical systems and everyday business operations, explaining what’s happening in plain English so you can make confident, informed decisions without the confusion.
MS Office 365
MS Office 365
Complete management of your Microsoft 365 ecosystem, including licensing, user onboarding, email migration, and security settings. We keep your Outlook, Teams, SharePoint, and cloud data running smoothly so your team can collaborate without interruption.
Data & Back-up Services
Data & Back-up Services
Comprehensive data protection and automated backup solutions designed to safeguard your critical business records. Whether recovering from accidental file deletion or hardware failure, we ensure your data is securely backed up and rapidly restoreable.
Site-To-Site-Communications
Site-To-Site-Communications
Seamless multi-site network architecture and encrypted VPN access. We fluidly link your physical branch offices, job sites, and remote staff back to headquarters, ensuring your team accesses shared company resources as if everyone is under the same roof.
Wi-Fi & Connectivity
Wi-Fi & Connectivity
High-speed local wireless deployment, coverage optimization, and secure guest/staff network setup. We eliminate dead zones and network slowdowns, ensuring your office devices, mobile hardware, and local equipment maintain strong, reliable, and secure Wi-Fi connections everywhere on site.
Expand Each Item Below to Learn More
Expand Each Item Below to Learn More
Deskside & User Support
Deskside & User Support
• On-Site & Remote Desktop Troubleshooting (Windows & Mac)
• On-Site & Remote Desktop Troubleshooting (Windows & Mac)
• Hardware Repairs, Upgrades & New Device Setup
• Hardware Repairs, Upgrades & New Device Setup
• Microsoft 365, Email & Software Configuration
• Microsoft 365, Email & Software Configuration
• Printer, Scanner & Network Peripheral Setup
• Printer, Scanner & Network Peripheral Setup
• Consumables replenishment programs (toner, ink,)
• Consumables replenishment programs (toner, ink,)
• User Onboarding & Offboarding
• User Onboarding & Offboarding
Pricing Options:
Pricing Options:
• On-Demand Support: Hourly Rate (billed in 30-min increments)
• On-Demand Support: Hourly Rate (billed in 30-min increments)
• Emergency / After-Hours On-Site Support: Flat Call-Out Rate
• Emergency / After-Hours On-Site Support: Flat Call-Out Rate
• Monthly Support Packages: Custom Retainers Available
• Monthly Support Packages: Custom Retainers Available
Windows & Mac Desktop Support
Windows & Mac Desktop Support
We provide comprehensive endpoint management, troubleshooting, and optimization for both Windows and macOS environments. Whether your team relies on PCs, Macs, or a hybrid setup, we ensure your devices remain fast, secure, and fully connected.
We provide comprehensive endpoint management, troubleshooting, and optimization for both Windows and macOS environments. Whether your team relies on PCs, Macs, or a hybrid setup, we ensure your devices remain fast, secure, and fully connected.
Core Capabilities:
Core Capabilities:
OS Diagnostics & Performance Tuning: Resolving startup issues, system crashes, slow boot times, and application errors across Windows 10/11 and macOS Monterey through Sequoia.
Cross-Platform Ecosystem Integration: Seamless setup of Microsoft 365, Google Workspace, shared printers, local servers, and cloud storage on both platforms.
Device Onboarding & Provisioning: Setting up new employee computers with domain/identity management, pre-configured software, adjusted per user if needed.
Patch Management & Security Hardening: Automated operating system updates, third-party software updates, zero-day threat mitigation, and endpoint antivirus/EDR deployment.
Hardware Repair & Upgrade Services: RAM and SSD upgrades, battery replacements, and component diagnostics for desktops, laptops, iMacs, and MacBooks.
Data Migration & Backup Solutions: Safe file transfers when upgrading machines, local Time Machine/Windows Backup setup, and cloud backup configurations.
Hardware Procurement & Supply
Hardware Procurement & Supply
Business PC & Laptop Sourcing (Windows & Mac)
Enterprise Networking Gear (Routers, Switches, Firewalls & Access Points)
Server & Network Attached Storage (NAS) Hardware
Monitors, Docking Stations & Ergonomic Workstation Peripherals
Printer & Copier Hardware Sourcing
Consumables & Supplies (Toner, Ink & Cable Management)
Pre-Deployment Configuration, Imaging & Out-of-the-Box Readiness
Procurement Options:
Direct Hardware Purchasing & Fulfillment
Lifecycle Refresh & Hardware Upgrades
Bundled MSP Sourcing (Hardware Included with Support Plans)
Network & Infrastructure | Design, Maintenance & Upkeep
Network & Infrastructure | Design, Maintenance & Upkeep
• Office Wi-Fi Optimization & Router/Switch Setup
• Office Wi-Fi Optimization & Router/Switch Setup
• Network Cabling & Patch Panel Organization
• Network Cabling & Patch Panel Organization
• Cloud Migration & Support (Google Workspace & Microsoft 365)
• Cloud Migration & Support (Google Workspace & Microsoft 365)
• Server Installation, Maintenance & Active Directory Management
• Server Installation, Maintenance & Active Directory Management
• Secure Remote Access & VPN Configuration
• Secure Remote Access & VPN Configuration
Pricing Options:
Pricing Options:
• Site Audits & Infrastructure Planning: Project-Based Quote
• Site Audits & Infrastructure Planning: Project-Based Quote
• Office Relocation & Network Builds: Custom Scope Estimate
• Office Relocation & Network Builds: Custom Scope Estimate
Site-to Site Communications
Site-to Site Communications
Seamlessly linking your offices, job sites, and remote locations into one unified, secure network. Whether bridging physical branch locations or setting up remote employees with encrypted VPN access back to headquarters, We build fluid connectivity that keeps your entire team working together safely from anywhere.
Secure Site-to-Site IPsec VPN Tunnels (Connecting Branch Offices & Job Sites)
Remote Worker Client VPN Setup & Multi-Factor Authentication (MFA)
Unified Local Network Architecture, Routing & VLAN Configuration
Firewall Sourcing, Rule Management & Gateway Security
Failover Internet & Redundant WAN Configuration for Zero Downtime
Encrypted Centralized Access to Shared Servers, NAS & Local Resources
Deployment & Management Options:
Custom Site-to-Site Architecture & One-Time Installation
Fully Managed Remote Access & Ongoing Network Support
Emergency Connectivity Setup for Field Sites & Temporary Outposts
Managed Security & Maintenance
Managed Security & Maintenance
• Proactive System Patching & Antivirus Management
• Proactive System Patching & Antivirus Management
• Automated Cloud & On-Premises Data Backups
• Automated Cloud & On-Premises Data Backups
• Firewall Setup & Cyber Threat Defense
• Firewall Setup & Cyber Threat Defense
• Data Recovery & Incident Response Planning
• Data Recovery & Incident Response Planning
• Employee Security Awareness Training
• Employee Security Awareness Training
Pricing Options:
Pricing Options:
• Per-Device / Per-User Monthly Retainer
• Per-Device / Per-User Monthly Retainer
• Managed Backup & Security Suite: Flat Monthly Tier
• Managed Backup & Security Suite: Flat Monthly Tier
AI Readiness & Business Integration
AI Readiness & Business Integration
• Microsoft Copilot & Google Workspace AI Setup & Licensing Configuration
• Microsoft Copilot & Google Workspace AI Setup & Licensing Configuration
• Safe AI Data Governance & Privacy Policies for Small Teams
• Safe AI Data Governance & Privacy Policies for Small Teams
• Workflow Automation & Smart Business Tool Integration
• Workflow Automation & Smart Business Tool Integration
• Custom GPT & Prompting Guidance for Small Business Workflows
• Custom GPT & Prompting Guidance for Small Business Workflows
• AI Security Audits to Prevent Sensitive Company Data Exposure
• AI Security Audits to Prevent Sensitive Company Data Exposure
Pricing Options:
Pricing Options:
• AI Readiness Site Audit & Implementation: Project-Based Quote
• AI Readiness Site Audit & Implementation: Project-Based Quote
• Team AI Setup & Governance Package: Flat One-Time Rate
• Team AI Setup & Governance Package: Flat One-Time Rate
Pricing & Service Terms
Pricing & Service Terms
>>> Flexible Pricing Available <<<
>>> Flexible Pricing Available <<<
>>> On average this is what we offer but with flexible pricing it may be different for you <<<
Standard Support Rate: $80/hour* (Introductory first-year rate for new contracted clients; standard rate of $100/hour applies upon annual renewal).
Remote & On-Site Flexibility: Flat hourly pricing with no distinction between remote and local in-person support.
On-Site Minimum: 2-hour minimum billing per on-site visit within Calgary city limits.
Extended Area Travel: A flat $50 call-out fee applies for on-site visits in Airdrie, Cochrane, Okotoks, High River, and surrounding regions.
Emergency / After-Hours: Priority dispatch available at 1.5x standard rates ($120/hr introductory rate).
Servicing Calgary and Surrounding Area:
Servicing Calgary and Surrounding Area:
Calgary
Airdrie
Banff
Black Valley
Canmore
Cochrane
High River
Nanton
Okotoks
Vulcan
... and surrounding communities.
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